Privacy Policy

Spa Team International, LLC ("STI," "we," "our," or "us") operates the website spateaminternational.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our Site you agree to the practices described here.

1. Information We Collect

Information You Provide

We collect information you voluntarily submit through our inquiry forms, contact requests, and email correspondence. This may include:

• Name and job title
• Company name and property type
• Business email address and phone number
• Project details, budget ranges, and timeline information
• Any other information you choose to include in your message

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited, time on page, and referring URL
• Device type and operating system

Cookies

Our Site uses cookies and similar tracking technologies to improve your experience and understand how visitors use our content. We use:

• Essential cookies — required for the Site to function properly
• Analytics cookies — help us understand traffic patterns and improve our content (e.g., aggregate page view data)

You can disable cookies in your browser settings; however, some features of the Site may not function correctly as a result.

2. How We Use Your Information

We use the information we collect to:

• Respond to your business inquiries and consultation requests
• Send you information about our products, services, and industry insights that you have requested
• Improve the content, functionality, and performance of our Site
• Comply with legal obligations
• Protect the security and integrity of our Site

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

3. Legal Basis for Processing (EEA / UK Visitors)

If you are located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases:

• Legitimate interests — responding to business inquiries and operating our Site
• Consent — where we request your permission before processing (e.g., analytics cookies)
• Legal obligation — where processing is required by applicable law

4. Information Sharing

We may share your information only in the following circumstances:

• Service providers — trusted vendors who assist us in operating the Site or conducting our business (e.g., email delivery, hosting), bound by confidentiality obligations
• Professional advisors — attorneys, accountants, or insurers, where necessary
• Legal requirements — when disclosure is required by law, court order, or government authority
• Business transfers — in connection with a merger, acquisition, or sale of all or substantially all of our assets, in which case your information may be transferred as part of that transaction

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry and contact data is typically retained for up to five (5) years from the date of last contact.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All data transmitted between your browser and our Site is encrypted using industry-standard TLS protocols. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site does not contain links to third-party websites for commercial purposes. Any external references are solely for informational context. We are not responsible for the privacy practices of any third-party sites you may independently navigate to.

8. Children's Privacy

Our Site is intended solely for business-to-business (B2B) use by professionals in the hospitality and wellness industries. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted information to us, we will delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority (EEA/UK)

To exercise any of these rights, contact us using the information in Section 11. We will respond within thirty (30) days.

10. California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a California privacy request, contact us at the address below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: